Terms of Service & Privacy Policy
Terms of Service
Acceptance of terms
By creating a 1CONIC account or using the 1CONIC app, you agree to these terms and to the club's facility rules and the terms your membership was purchased under at reception.
Bookings, cancellations, and session credits
Class bookings, cancellations, and Personal Training / Pilates session credits follow the policies shown in the app (cancellation windows, session-credit rules, membership grace periods). Those in-app policies are the operative terms for scheduling.
Your account
You're responsible for keeping your account credentials private and for the accuracy of the information in your profile. We may suspend an account for facility-rule violations or non-payment. You can close your own account at any time, in-app, from Profile → Settings → Delete account.
Limitation of liability
Use of the club's facilities carries inherent physical risk. 1CONIC is not liable for injury arising from ordinary exercise activity conducted in accordance with facility guidance and trainer instruction.
Governing law
These terms are governed by the laws of India.
Privacy Policy
Information we collect
- Account details: name, email, phone.
- Membership & payment records: the membership/PT/Pilates plan you hold and its billing history.
- Onboarding stats: height, weight, age, gender, fitness goal — entered by you, editable any time.
- Booking & attendance history: classes booked, attended, or cancelled.
- Location — only at the moment you clock in or out at the club, used solely to confirm you're on-site. Not collected at any other time.
- Profile photo, if you set one.
- Support conversations, if you message Support.
Who can see it
- Trainers can see the training-relevant details of members assigned to them.
- Reception/admin staff can see what's needed to manage your membership, bookings, and payments.
- Nobody outside 1CONIC gets access to your data — it is not sold or shared with advertisers.
- Service providers: the app is hosted with Supabase (database/auth), and transactional email (booking confirmations, password resets) is sent via Resend. Neither uses your data for anything beyond running the app on our behalf.
Your control over your data
- Review and correct your own details from Profile at any time.
- Request full account deletion yourself, in-app, any time (Profile → Settings → Delete account). This permanently removes your account and the personal data tied to it. Records another party's business records depend on (e.g. a trainer's past session log) are retained in de-identified form rather than deleted outright.
Data retention
Your data is retained for as long as your account is active, plus a reasonable period after deletion where legally required (e.g. payment records for tax/accounting purposes).
Children's privacy
The app is intended for club members and is not directed at children.
Changes to this policy
We may update this policy as the app changes. Material changes will be reflected here with an updated date.
Contact
Questions about these terms or your data: info@iconicfitnessclub.com, or ask reception in person.